Everything You Need to Know about Value-AddedTax (VAT) in Indonesia

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Value Added Tax (PPN) in Indonesia: Complete 2025 Guide for Businesses and Digital Services

Last Updated : December 2025

Value Added Tax (PPN—Pajak Pertambahan Nilai) is one of Indonesia’s most important indirect taxes, generating significant government revenue while affecting nearly every business transaction in the country. As of 2025, the tax landscape for VAT has undergone substantial changes designed to balance economic growth with increased government revenue, particularly following the implementation of Minister of Finance Regulation No. 131 of 2024 (PMK 131/2024). This comprehensive guide covers everything business owners, accountants, digital service providers, and entrepreneurs need to know about VAT registration, calculation, compliance, refunds, and the latest regulatory updates—all grounded in official government sources and practical examples.

What is Value Added Tax (PPN)?

Value Added Tax is an indirect consumption tax levied on the supply of goods and services in Indonesia. Rather than taxing profit at a single point in the production chain, VAT operates on an input-output credit mechanism: businesses pay VAT on purchases (input tax) and collect VAT on sales (output tax), remitting only the difference to the government. This design prevents tax cascading and ensures the tax burden ultimately falls on the final consumer. The Directorate General of Taxes (DGT—Direktorat Jenderal Pajak), Indonesia’s primary tax authority operating under the Ministry of Finance, administers and enforces all VAT regulations.

How VAT Differs from Income Tax

Unlike income tax, which applies to profits, VAT applies to the transaction value of goods and services. A manufacturing company might pay VAT on raw materials (input tax), then collect VAT from customers when selling finished products (output tax). The net VAT remitted to the government is the difference. This mechanism encourages compliance throughout the supply chain and supports exports by allowing zero-rated VAT treatment.

Current VAT Rates in Indonesia (2025)

Indonesia’s VAT rate structure underwent significant changes effective January 1, 2025, following the Tax Harmonization Law (Law No. 7 of 2021) and the subsequent implementation of PMK 131/2024. Understanding these rates is critical for proper tax compliance.

The 11% Standard Rate for Non-Luxury Goods and Services

For the vast majority of taxable transactions—all non-luxury goods and services—the effective VAT rate remains 11%. While the nominal rate increased to 12% in 2025, the government implemented a mathematical adjustment to maintain the effective burden at 11%. The calculation formula is: 12% × (11/12) × selling price = 11% effective VAT rate.

Practical Example for Non-Luxury Goods:

  • Product selling price: IDR 10,000,000

  • Tax base calculation: (11/12) × IDR 10,000,000 = IDR 9,166,667

  • VAT payable: IDR 9,166,667 × 12% = IDR 1,100,000

  • Effective rate: IDR 1,100,000 ÷ IDR 10,000,000 = 11%

This formula applies to non-luxury goods including electronics, textiles, construction materials, and most consumer products delivered domestically or imported.

The 12% Rate for Luxury Goods (Full Application from February 2025)

Luxury goods subject to Indonesia’s Sales Tax on Luxury Goods (PPnBM—Pajak Penjualan atas Barang Mewah) include luxury motor vehicles, yachts, private aircraft, and certain high-end residential properties. A transitional period applied during January 2025, but starting February 1, 2025, the full 12% VAT rate applies to luxury goods without adjustment.

Need help calculating your VAT for luxury goods under the new 12% rate? Learn more from our experts.

The Zero Rate for Exports

Exports of goods and services are subject to 0% VAT, allowing Indonesian businesses to remain competitive globally. This zero-rating generates refund claims when exporters’ input tax exceeds output tax, a significant benefit for export-oriented industries.

VAT Registration Requirements and Thresholds

Who Must Register for VAT?

Businesses are classified as VAT-taxable entrepreneurs (PKP—Pengusaha Kena Pajak) based on turnover thresholds and business activity:

  • Mandatory Registration: Annual turnover exceeds IDR 4.8 billion (approximately USD 289,000)

  • Voluntary Registration: Businesses below the threshold may voluntarily register to claim input tax credits

  • Immediate Registration: Foreign businesses establishing a permanent establishment (PE) in Indonesia must register from their first taxable transaction—no threshold applies

  • Digital Service Providers (PMSE): Non-resident foreign businesses providing digital services to Indonesian consumers must register if annual transactions exceed IDR 600 million or reach 12,000 transactions per year

Registration Process Through OSS (Online Single Submission)

VAT registration is completed through Indonesia’s centralized OSS system, which integrates all business licensing and tax registration requirements.

The OSS process includes:

  1. Access the OSS portal at https://oss.go.id/ and register or log in with credentials

  2. Select VAT registration from available permit options

  3. Complete required forms with company information, ownership details, and business description

  4. Submit documentation including KTP (ID card), NPWP (tax ID), business address proof, and bank information

  5. Field verification by the local tax office (KPP) to confirm business operations

  6. Receive VAT approval within 5 working days of field verification

  7. Obtain access credentials for online VAT filing systems

After approval, the DGT provides VAT registration credentials required for invoicing and reporting.

Unsure if you meet the IDR 4.8B threshold? Get our free VAT Registration Checklist — step-by-step checklist for OSS registration.

E-Invoicing Requirements: The Mandatory e-Faktur System

Mandatory Electronic Invoicing for All VAT-Registered Businesses

Every VAT-registered taxpayer (PKP) must issue electronic tax invoices (e-Faktur Pajak) for all business transactions since 2016. The system is administered through the DGT’s official portal and integrates with Indonesia’s broader tax compliance infrastructure. As of January 2025, most taxpayers must use the Coretax system launched by the DGT, which consolidates invoicing, tax reporting, and payment processing into one platform.

E-Invoice Requirements and Components

Each electronic invoice must include:

  • Unique invoice serial number (NSFP) automatically issued by the Coretax system after DGT validation

  • Complete buyer and seller information including names, tax IDs (NPWP), and addresses

  • QR code generated and embedded by the e-Faktur system for verification

  • Transaction details including goods/services description, quantity, unit price, and tax amount

  • VAT calculation showing tax base and applicable VAT rate

  • Digital signature from an authorized company representative registered in the e-Invoice system

Filing and Compliance Deadlines

E-invoices must be uploaded to the Coretax system by the 15th of the following month for DGT approval. Invoices uploaded after this deadline are rejected and cannot be reported on VAT returns, creating significant compliance risk. The transition to Coretax is mandatory for all PKPs by the end of 2025, with only high-volume taxpayers eligible to continue using alternative systems (e-Faktur Desktop or host-to-host integration) beyond that date.

Official Reference: View the DGT’s e-invoicing regulations at https://pajak.go.id/ (Directorate General of Taxes official portal)

Worried about e-Faktur compliance? Access our free Coretax Compliance Audit — we’ll email a 5-minute checklist.

VAT Exemptions and Non-Taxable Goods/Services

Indonesia’s VAT law provides extensive exemptions for essential goods, public services, and strategic industries. Understanding these exemptions is crucial for both business operations and compliance.

Completely Non-Taxable Goods

The following goods are never subject to VAT and cannot support input tax credits:

  • Agricultural and mining products extracted directly from the source (crude oil, natural gas, coal, gold ore, iron ore, copper ore)

  • Basic food commodities including rice, fresh meat, fish, eggs, fresh milk, vegetables, fruit, sugar, soybeans, and salt

  • Monetary gold held as foreign exchange reserves

  • Commercial paper and financial instruments

Completely Non-Taxable Services

These essential and public-oriented services carry no VAT:

  • Medical and health services (public and private medical care, health consultations, hospital services)

  • Educational services including tuition, courses, and training programs

  • Financial services including banking services, credit facilities, and investment services

  • Insurance services of all types

  • Public transportation services on land, water, and domestic air routes

  • Religious services (mosque services, temple ceremonies, etc.)

  • Government administrative services provided by public agencies

  • Hotel and catering services (food and beverages served in hotels and restaurants)

  • Postal services using stamps

  • Labor and employment services

  • Arts, entertainment, and broadcast services (non-advertising broadcasts)

  • Parking services

  • Public telephone services using coins

Because these services are non-taxable, businesses providing them cannot claim input VAT credits on related business expenses—a critical distinction from zero-rated exports, which do support refunds.

Special VAT Exemptions for Strategic Industries

Beyond general exemptions, Indonesia grants special exemptions for specific projects and industries:

  • Low-cost housing rental (less than 21m² and below specified price thresholds) and construction services for affordable housing

  • Port services for international shipping companies

  • Certain transport and related services supporting Indonesia’s shipping and aviation industries

  • Special economic zones and free trade zones subject to specific conditions

Official Reference: Government Regulation No. 49 of 2022 and Law No. 8 of 1983 (as amended by Law No. 42 of 2009) detail complete exemption lists. Access these through https://pajak.go.id/.

Input Tax Credits and VAT Refunds

Understanding Input Tax Credits

Input VAT—tax paid on business purchases and expenses—may typically be credited against output VAT (tax collected from customers) in the same tax month. This is the core mechanism allowing VAT to be a true consumption tax.

Eligibility for VAT Refunds

A VAT refund (called “restitusi”) is the government payment to a business when input VAT exceeds output VAT. Common scenarios qualifying for refunds include:

  • Export transactions: Exports qualify for 0% VAT, generating excess input tax when a business exports

  • Capital investment projects: Large upfront capital purchases create high input VAT relative to early-stage sales

  • Overpayments: Correcting VAT overpayments from incorrectly issued invoices (particularly those issued at 12% instead of the effective 11% during early 2025)

Only VAT-registered businesses (PKP) may claim refunds; unregistered businesses cannot.

The VAT Refund Claim Process

Claiming a refund involves several procedural steps governed by DGT regulations:

  1. File the monthly VAT return (SPT Masa PPN) electronically no later than the end of the following month after the tax period

  2. Indicate refund request in the VAT return and submit a formal application letter to the local tax office (KPP)

  3. Prepare supporting documentation:

    • Copies of all valid tax invoices (e-Faktur)

    • Customs clearance documents for imports

    • Sales contracts or invoices for exports

    • Payment proof and bank statements

    • Any additional forms requested by the tax office

  4. DGT conducts field audit and verification of the claim—by law, this must be completed within 12 months

  5. Receive refund disbursement to the business’s registered bank account after DGT approval

Expedited Refund Programs

Two categories of businesses qualify for accelerated refunds:

  • Exporters: May receive pre-audit refunds within 1 month instead of the standard 12-month review period

  • Golden taxpayers: Businesses classified as “fully compliant” by the DGT may receive accelerated processing

If the DGT fails to issue a refund decision within the legal 12-month timeframe, the claim is automatically approved by law—protecting businesses from indefinite administrative delays.

Important Note: If a VAT refund claim remains unprocesed beyond the statutory period, businesses may file administrative or court appeals to enforce their rights.

Digital Services VAT: PMSE Taxation and New Regulations (2025)

What is PMSE VAT?

PMSE (Trade Through Electronic Transactions—Perdagangan Melalui Sistem Elektronik) VAT applies to digital services, software, streaming content, and intangible goods supplied by foreign providers to Indonesian consumers. This regulation ensures that digital business models operating in Indonesia pay VAT equivalent to domestic competitors.

Registration Triggers for Digital Service Providers

Foreign digital businesses must register as VAT collectors (now called “other parties” under PER-12/2025) if they meet either threshold:

  • Transaction value: Annual transaction value with Indonesian customers exceeds IDR 600 million (approximately USD 36,000)

  • User traffic: More than 12,000 Indonesian users per year or 1,000 users per month

  • Alternative monthly trigger: IDR 50 million monthly transactions or 1,000 monthly users

Example: A foreign software company providing cloud services to Indonesian businesses would register as a PMSE VAT collector once annual revenue from Indonesian customers exceeds IDR 600 million.

PMSE VAT Rate Adjustment for 2025

Like domestic VAT, PMSE VAT now applies the 12% × 11/12 formula for an effective rate of 11% on non-luxury digital services. This aligns foreign digital businesses with the same effective tax burden as domestic businesses.

PMSE VAT Reporting Requirements (Updated 2025)

A significant change under PER-12/PJ/2025 is the acceleration from quarterly to mandatory monthly reporting:

  • Payment deadline: VAT must be remitted monthly to the DGT

  • Report submission: Businesses must file a VAT Periodic Return (SPT Masa PPN) electronically through the DGT portal by the end of the following month

  • Currency options: Foreign PMSE collectors may remit VAT in USD or IDR; domestic PMSE collectors must use IDR

  • Documentation: Each report must include transaction details (proof numbers, amounts, buyer data) substantiating VAT collection

PMSE Registration Process

Non-resident digital service providers registering for PMSE VAT must prepare:

  • Certificate of incorporation or business registration documents

  • Website, app, or platform URLs demonstrating Indonesian customer access

  • Product/service list

  • Authorized signatory ID and power of attorney (if applicable)

  • Company contact and banking details for payment

Registration is completed through the DGT’s online portal (part of the Coretax system) with appointment effective the month following approval.

Official Reference: PER-12/PJ/2025 (DGT Regulation on PMSE VAT) and PMK-37/2025 (Ministry of Finance appointment of PMSE collectors). View updates at https://pajak.go.id/.

Transitional Rules and 2025 Compliance Considerations

January 2025 Transitional Period for VAT Invoices

The sudden implementation of PMK 131/2024 created a short transition period (January 1-31, 2025) during which both 12% and 11% invoices were considered valid for non-luxury goods, provided they included all required invoice information. After January 31, 2025, only invoices applying the 11/12 formula for non-luxury goods are accepted.

Grace Period for Correction (January-March 2025)

Businesses that issued incorrect invoices during the transition period have until March 31, 2025 to correct and reissue them without penalty. Overcollected VAT on non-luxury goods can be refunded through a formal VAT adjustment process.

Implications for Retailers and End-Consumer Sales

The VAT treatment for luxury goods delivered directly to end consumers follows a specific schedule:

  • January 1-31, 2025: VAT = 12% × (11/12) × selling price = effective 11%

  • February 1, 2025 onward: VAT = 12% × selling price = full 12% rate

Retailers of luxury vehicles, yachts, and aircraft should ensure their invoicing systems transitioned correctly on February 1, 2025.

Special Cases: Foreign Companies and Cross-Border E-Commerce

VAT Registration for Foreign Businesses with Indonesian Operations

Foreign companies establishing a permanent establishment (PE) in Indonesia—such as a branch office, warehouse, or representative office—must register for VAT from their first taxable transaction. There is no turnover threshold exemption; registration is mandatory upon generating VAT-taxable income.

Cross-Border E-Commerce and Marketplace VAT

Indonesia has strengthened VAT collection on e-commerce through several 2025 regulations:

  • PERPRES-68/2025 creates a state system for collecting VAT on overseas digital transactions

  • PMK-37/2025 appoints domestic and foreign electronic platform providers (PPMSE) as income tax collectors for marketplace transactions

  • PER-12/2025 updates PMSE VAT collection rules, requiring monthly reporting instead of quarterly

Online marketplaces connecting foreign sellers with Indonesian customers may be appointed by the DGT to collect and remit VAT on behalf of non-registered sellers.

Tourist VAT Refunds: A Special Program for Visitors

Indonesia offers a VAT refund program for tourists and foreign visitors purchasing goods for export. This is distinct from business VAT refunds and operates under separate rules.

Eligible Goods and Minimum Purchase

Only physical goods purchased for personal use (carried as accompanied baggage) qualify for tourist VAT refunds. Services—including hotels, restaurants, transportation, and tours—do not qualify.

Refund Process for Tourists

  1. Purchase from participating retailers: Ask the sales assistant to issue a valid tax invoice; look for the “VAT Refund for Tourist” logo

  2. Prepare your claim online using the DGT’s tourist portal at **https://vatrefundapp.pajak.go.id/**

    • Create an account and sign in

    • Navigate to “Refunds” and create a new claim

    • Enter travel dates and select invoices to claim

    • Upload photos of purchased goods

    • Submit the claim

  3. Visit the tax refund counter at the airport before departure with:

    • Passport

    • Boarding pass

    • Purchased goods in original condition

  4. Receive your refund in cash (if ≤ IDR 5,000,000) or by bank transfer (if > IDR 5,000,000)

The refund by transfer is processed within 1 month after departure.

Official Tourist Refund Portal: https://vatrefundapp.pajak.go.id/ (Directorate General of Taxes)

Key VAT Compliance Obligations and Penalties

Monthly VAT Return Filing

All VAT-registered businesses must file a monthly VAT return (SPT Masa PPN) electronically through the Coretax system by the end of the following month. Failure to file incurs penalties of IDR 100,000-5,000,000 depending on lateness.

Proper Invoice Issuance

E-invoices must be issued and uploaded to the Coretax system by the 15th of the following month. Incorrect or missing invoices prevent VAT crediting and reporting, resulting in audit risk and potential VAT assessment deficiencies.

Record Retention

All VAT-related documents—invoices, payment records, contracts, and transaction documentation—must be retained for 10 years for audit and compliance purposes.

Non-Compliance Penalties

  • Late VAT filing: 2% of tax amount per month (maximum 24 months)

  • Incomplete e-invoices: Invoices without full required information are rejected; businesses lose VAT credits and face audit

  • Non-issuance of e-invoices: Penalties of 1% of transaction value (selling price or import value)

  • False or fraudulent returns: Criminal penalties up to 5 years imprisonment and fines

Practical Examples and Calculations

Example 1: Non-Luxury Goods (Domestic Sale)

A textile manufacturer sells fabrics to a clothing retailer:

  • Selling price: IDR 100,000,000

  • Tax base: (11/12) × IDR 100,000,000 = IDR 91,666,667

  • VAT at 12%: IDR 91,666,667 × 0.12 = IDR 11,000,000

  • Effective rate: IDR 11,000,000 ÷ IDR 100,000,000 = 11%

The manufacturer issues an e-Faktur showing the adjusted tax base and 12% rate. The buyer (retailer) can claim this IDR 11,000,000 as input tax credit against their own output VAT.

Example 2: Export of Services (Zero-Rated)

An Indonesian software development company bills a foreign client USD 50,000 for custom application development. The export service qualifies for 0% VAT:

  • Service revenue: USD 50,000

  • VAT output: 0%

  • Input VAT on local costs: IDR 25,000,000 (from contractor payments, equipment, utilities, etc.)

Because output VAT is zero but input VAT is IDR 25,000,000, the company can claim a VAT refund of IDR 25,000,000 (assuming no other VAT-taxable income offsets this). The refund supports competitive pricing in international markets.

Example 3: PMSE Digital Service Provider

A foreign video streaming platform had IDR 700 million in annual revenue from Indonesian users. The company must register for PMSE VAT:

  • Annual revenue: IDR 700,000,000

  • VAT rate: 12% × 11/12 = effective 11%

  • Monthly average revenue: IDR 58,333,333

  • Monthly average VAT: IDR 58,333,333 × 11% ≈ IDR 6,400,000

  • Filing requirement: Monthly VAT reports due by the end of each following month

The platform reports this VAT through the DGT portal and remits it in USD or IDR per PER-12/2025.

Official Government Resources and Further Information

For the most current and authoritative VAT information, consult these official DGT resources:

  • Directorate General of Taxes Official Portal: https://pajak.go.id/ — Access regulations, forms, guidance, and e-invoicing systems

  • Coretax e-Invoicing and Tax Reporting System: Accessible through the DGT portal; mandatory for all VAT-registered businesses

  • Tourist VAT Refund Application: https://vatrefundapp.pajak.go.id/ — For visitor VAT refunds

  • OSS (Online Single Submission) System: https://oss.go.id/ — For initial VAT registration

  • Key Regulations:

    • Minister of Finance Regulation No. 131/2024 (VAT rates and calculation formulas)

    • DGT Regulation PER-1/PJ/2025 (e-invoice technical instructions)

    • DGT Regulation PER-12/PJ/2025 (PMSE VAT collection updates)

    • DGT Decree KEP-24/PJ/2025 (e-invoice issuance for high-volume taxpayers)

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