Driving Global GRC Transformation for a Top-3 Polyester Conglomerate

Client Profile:

A globally integrated Indian-origin polyester business—ranked among the top 3
polyester manufacturers in the world, with operations spread across Asia, Europe,
and the Middle East. Their global finance and compliance operations are
headquartered in Indonesia due to scale and centrality.

Challenges:

Required specialist support in Governance, Risk & Compliance (GRC)
functions due to expanding regulatory and IT control requirements
Needed agile, high-quality partners for co-sourcing critical functions across AR, AP, and internal audit
Faced challenges in cost control, cyber governance, and operational discipline
at distributed global sites

Our Solution:

JCSS Indonesia was initially engaged on a pilot co-sourcing engagement to support
both IT and Non-IT controls for their GRC team. Our structured approach quickly
delivered actionable insights:

Conducted ITGC (Information Technology General Controls) assessments to
strengthen cybersecurity hygiene and process integrity
Identified cost-optimization opportunities within their inventory, procurement, and shared service operations
Recommended a scalable GRC co-sourcing model with clear SLAs, knowledge
transition, and bilingual reporting
Provided specialized teams to handle AR, AP, tax reviews, and internal audit
support at multiple global sites

Results Delivered:

Engagement expanded from Indonesia to multiple Eurasian entities within 12 months
Significantly reduced manpower costs without compromising on quality or compliance
Internal teams re-focused on strategic growth while JCSS managed
transactional and compliance-heavy workloads
Cybersecurity posture improved with cleaner audit trails, access controls, and IT process reviews
Achieved client-first outcomes: in every project, value delivered exceeded
the cost of engagement